COVID-19 SHIPPING POLICY
At Kidzillafun.shop our goal is to bring you the products you order as quickly as we can. Every day, we do our best to deliver to hundreds of customers across the world on time.
Your order delivery is divided into two phases:
- Processing time: This includes order verification, securing stocks, and quality checks. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. Shipping times can vary depending on your location and shipping methods.
- It is highly recommended that you plan your birthday party 8 to 10 weeks in advance and pre-purchase your birthday bundles in advance so we can check that our supplies are all in stock. If in case we have an out-of-stock item we will let you know within 24 hrs of your order and will make suggestions to replace it immediately.
Note: We’re currently experiencing delays in processing and delivery due to COVID-19, expect orders to arrive later than usual. We appreciate your consideration as we try to get your products to you ASAP.